Go To Search
GovernmentServicesBusinessCome Visit
Click to Home

Report Rio Rancho
Report Rio Rancho is an online and mobile service request system for the City of Rio Rancho. Report Rio Rancho allows residents and businesses to identify issues and report those service requests directly to the City.

  • For a public safety emergency: 911. 
  • For a water or sewer emergency: (505) 975-1581. 
  • For traffic signal emergency: (505) 896-7300.
  • For a non-emergency police issue: (505) 891-7226.

The City will work to resolve the issue, on all report types, as soon as possible. Please follow the directions below to submit your service request.

Please note that Microsoft is no longer providing security updates for older versions of Internet Explorer; therefore, Report Rio Rancho will not run securely on Internet Explorer 8 as of January 1, 2017.

Make a Service Request:


Report Types:

 A.D.A Issue
  • Street
    • Ped Push Button
    • Sidewalk
    • Wheel Chair Ramp

  • City Facility
    • Handrail
    • Parking Space
    • Sidewalk
    • Wheel Chair Ramp
Road Maintenance
  • Cracks
  • Ditches
  • Erosion
  • Exposed Utilities
  • Potholes
  • Street Markings
  • Washboards
  • Other
 Animal Services
  • Barking Dog / Animal Noise
  • Carcass Removal
  • Loose Animal
  • Lost / Found Pet
  • Other
 Sidewalk Issues
  • No sub-categories
 Environmental Concern
  • Illicit Discharge of Waste
  • Surfacing Sewage / Failed Septic System
  • Water Waste
 Street Light
  • No sub-categories
 Graffiti
  • No sub-categories
 Street Sign
  • No sub-categories
 Library Inquiry
  • No sub-categories
 Traffic Enforcement (Speeding)
  • Red Light Cameras / Speed Vans
  • Speeding
 Illegal Dumping
  • No sub-categories
 Traffic Signal
  • No sub-categories
 Other
  • No sub-categories
 Water & Sewer Account Inquiry
  • Water Account Number required
 Park / Open Space Issue
  • No sub-categories
 Water or Sewer Leak
  • Is it on Public Roadway (Yes / No)
 Parking Issue
  • Abandoned Vehicle
  • Illegal Parking
  • Other
 Weeds / Litter
  • No sub-categories
 Property Issue (Code Enforcement)
  • Debris
  • Illegal Business
  • Junk Vehicle
  • Light Trespass
  • Weeds
  • Other
 Zoning Issue / Building Inquiry
  • No sub-categories