Report Rio Rancho is an online and mobile service request system for the City of Rio Rancho. Report Rio Rancho allows residents and businesses to identify non-emergency issues and report those service requests directly to the City.
The City will work to resolve the issue, on all report types, as soon as possible.
- For a public safety emergency: 911
- For a water or sewer emergency: (505) 891-5020
- For traffic signal emergency: (505) 896-7300
- For a non-emergency police issue: (505) 891-7226
Please follow the directions below to submit your service request.
Report Rio Rancho has some new, user-friendly features. Users of the desktop application will now be able to:
- Create a log in account (if you use Report Rio Rancho on your mobile device, this information is the same);
- View your service requests at any time;
- View requests that have been made near you;
- Comment on open requests;
- Respond to comments made on your requests.
Submit a Service Request: