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1. How do I report a malfunctioning (bulb out, etc.) or damaged street light?

You can report it by going to our Report Rio Rancho application to fill out a service request, or by calling (505) 891-5016 to report the street light. If it is after normal business hours please call (505) 896-7300. Please include the location (cross streets or in front of an address), and the behavior of the light (is it flickering, completely out, been run over, etc.). If you would like updates, such as when parts are ordered or when it will be fixed, then please leave your name and a contact number. We will put it on our log and fix it as soon as we are able.

2. How do I report a missing street sign?

You can report it by going to our Report Rio Rancho application to fill out a service request, or by calling (505) 891-5016 to report the street sign. If it is after normal business hours please call (505) 896-7300. Please include the location (cross streets), and the sign or signs that are missing. If you would like updates, such as when parts are ordered or when it will be fixed, then please leave your name and a contact number. We will put it on our log and fix it as soon as we are able.

3. How do I report a malfunctioning traffic signal?

You can report it by going to our Report Rio Rancho application to fill out a service request, or by calling (505) 891-5016 to report the malfunctioning traffic signal. If it is after normal business hours please call (505) 896-7300. Please include the location (cross streets), what time of day the malfunction was observed, and details on what the malfunction is (please include directions of travel when this malfunction occurs). If you would like updates, such as when parts are ordered or when it will be fixed, then please leave your name and a contact number. We will put it on our log and fix it as soon as we are able.

4. How do I get street lights put in my neighborhood?

There are two ways to get street lights in your neighborhood. One way is if you are forming a Special Assessment District and would like to add street lights to the proposal. You can find information on a Special Assessment District by clicking on the link. If you have further questions please see the Miscellaneous page.

The second way is by calling (505) 896-8773 to request a study for street lights to be conducted. This method is only done if a Special Assessment District is not being considered.