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1. What are some ways that I can conserve water?

You can conserve water by detecting and fixing leaks early, replace high water usage appliances with high-efficiency ones, adhere to the water restrictions that are in place, and see about investing in xeriscaping. More detailed information can be found on our Water Conservation page.

2. Where can I find information on rebates?

You can find information on our rebates by going to the Rebates page.

3. Where can I find information on xeriscaping?

You can find information on xeriscaping and its benefits by visiting our Xeriscaping Information page.

4. Will the City fill up my pool for me?

No, the City will not fill up your pool because the City has to work on conserving water in order to be granted more water rights for the citizens of Rio Rancho.

5. What if I need to drain my pool?

First, your pool will need to be dechlorinated prior to discharging. This can be done by letting your pool sit in the sun for 10 days without adding chlorine chemicals. If you require a quicker dechlorination process, you are able to buy dechlorination chemicals through pool and spa vendors.

After the pool is dechlorinated, you have two options. If your home is near a paved road, you can slowly discharge the water to the street. If your home is surrounded by dirt roads, please slowly discharge the water to the wastewater cleanout at your home. The wastewater cleanout can be located in the front or back of your property so you will need to locate this prior to discharge.  *PLEASE NOTE these discharges must be done slowly over time to prevent flooding and avoid overwhelming the storm sewers or wastewater treatment plant. 

If pools are not discharged correctly, you may be subject to a water waste fine. Please call the Environmental Programs Manager at 505-896-8737 with any questions or concerns.

6. What is a Water Variance?

A Water Variance is for those who are: repairing or maintaining an irrigation system, have newly landscaped areas, or need a single-day irrigation for the application of chemicals for landscape. This means that those with a granted Water Variance can water outside of the Watering Restrictions.

7. How can I get a Water Variance?

If you need a Water Variance you must call the Environmental Programs Section at (505) 896-8737.