Violation Instructions

Pay by Mail: 

Each notice of violation must be paid in full or a hearing request must be received on or before the due date.

Along with your payment, you must complete and return the Payment Coupon. Please include your notice of violation number on your check or money order to ensure timely processing.

Make checks or money orders payable to “STOP.” A $50 administrative fee will be assessed for rejected or declined payments.

Please do not send cash through the mail as cash payments are not accepted.

Pay Online:

You may pay your notice of violation online. 

Pay by Phone: 

You may pay by phone by calling toll free at 1-866-790-4111, select option 1.  Available 24 hours a day, 7 days a week. A fee may apply for phone payments.

Request a Hearing to Contest a Complaint:

You may request a hearing to contest your notice of violation by filling out and returning the Hearing Coupon enclosed with your fine.  

Mail this request for hearing to:

City of Rio Rancho 

 ATTN: Safe Traffic Operations Program (STOP)

 P.O. Box 35131

 Seattle, WA 98124-5131

You will be notified by mail of your hearing date. Hearings are scheduled within 90 days from the date of the request for a hearing. You must appear for your hearing on the date and time assigned. At that time you will be given the opportunity to testify and to present any evidence that you believe is relevant.

 Nominate a Driver:

The owner of the vehicle shall be responsible for this STOP Fine Notice, unless they submit a sworn statement to rebut the presumption that you were driving the vehicle at the time of the violation. Please review the Nomination Affidavit for common defenses allowable. These reasons include, but are not limited to, the following: vehicle was sold at time of violation; vehicle was stolen at time of violation; vehicle is a leased or rental vehicle and vehicle was in possession of lessee or renter at time of violation; vehicle was issued a citation by the police for the same offense; vehicle was part of a funeral procession; vehicle was in the care, custody, or control of another person; or a DMV error occurred. A copy of the Nomination Affidavit can be downloaded from www.ViolationInfo.com under Additional Resources.