I understand that I am responsible for the cost of water/wastewater service up to the date the account is finaled. The Utility will endeavor to act upon telephone, email, or verbal orders to discontinue service, but in the event of a dispute, only a written notice will be considered proof of notification. If I do not pay my account in full I understand that any final balances can be transferred to a current account and is due immediately or that my past due finaled account will be sent to a collection agency.
By signing this application, I agree to the following:
I have read and agree to all Terms and Conditions outlined in the Water and Wastewater
Rules and Rates codified as Chapter 51 of the Rio Rancho Code of Ordinance. A copy of these Terms
and Conditions are available at the City Clerk’s Office or online at
https://www.codepublishing.com/NM/RioRancho/
In the event of non-payment, I agree to pay all past due amounts, applicable late fees, and all costs and expenses of collecting such delinquent amounts, including reasonable attorney’s fees and collection agency fees of up to 20% of the total owed.
Revised: May 2024 | Phone: (505) 891-5020 | Fax: (505) 891-5204 | Email: UtilityCustomerService@rrnm.gov
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