You will need to apply for a new water account if: you have never had a water account, are reactivating an account, or transferring ownership of an account. Please note all applicants noted below are assessed a $45.00 administrative fee.

How to Apply for Service:

1. Complete an applicable application listed below

a. UT-UTS-01.01 (E) Residential Application (PDF)

• If you live in a single family home;
• If you are renting, a signed lease/rental agreement from both parties is required and all lease holders must be on application;
• Valid drivers license, state ID, or passport for all applicants is required;
• If services are off please complete one of the following:
• UT-UTS-01.07 (E) Release for Reconnection of Water (PDF)
• UT-UTS-01.08 (E) Home Request for Reconnection of Water (PDF)
• UT-UTS-01.09 (E)Licensed Plumber Release for Reconnection of Water) (PDF)

b. UT-UTS-01.02 (E) Commercial Application (PDF)

• If you are applying for water for a business;
• Property Managers must submit signed Property Management agreement
• Commercial accounts require a business license, LLC, or Corporate documents to support the type of business.
• Sole Proprietorship follow residental requirements.
• Realtors/Agencies must submit documentation to support type of business. If the property is a foreclosure - Realtor/Agent must provide Bank Assignment Letter.
• If services are off please complete one of the following:
• UT-UTS-01.07 (E) Release for Reconnection of Water (PDF)
• UT-UTS-01.08 (E) Home Request for Reconnection of Water (PDF)
• UT-UTS-01.09 (E)Licensed Plumber Release for Reconnection of Water (PDF)
2. E-mail, Mail, or fax all required documents to:


a. E-mail to: utilitycustomerservice@rrnm.gov

b. Fax to: (505) 891-5204. Please include a cover page, any additional documentation, and a note how many pages are included in the fax.


3. If you have any questions, please contact (505) 891-5020 or chat live with a representative.